VMware Support Alert – ALERT: vSphere Replication 5.1 fails after automatic upgrade

vSphere Replication in a vSphere 5.1 environment will fail after an automatic upgrade to vSphere Replication 5.5. A pre-release version of vSphere Replication 5.5 has been released and will be downloaded and installed if you have Automatic Check and Install Updates configured. For more information about the issue, see the article linked below.

Symptoms include:

  • vSphere Replication fails
  • The vSphere Replication version now says 5.5 instead of 5.1

If you experience this issue, contact VMware Support.

To ensure you are not impacted by this issue:
  1. Log into the vSphere Replication Appliance.
  2. Click the Update tab.
  3. Click Settings.
  4. Choose No Automatic Updates.
vCenter Update Manager may also have this version downloaded. VMware recommends not installing the vSphere 5.5 Replication version in your 5.1 environment.
For more information, see this KB article: http://kb.vmware.com/kb/2060190

Created on September 20, 2013 by Rick Scherer

Posted under Alert.

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VMware Support Alert – ALERT: Cannot upload log files using Support Assistant

In our effort to provide our viewers with up to the minute information on VMware related news and topics, we’re posting the following Special Alert direct from VMware Support Insider.

Due to a change in the support request file upload process, VMware Support Assistant 5.1 temporarily cannot be used to upload files. For more details, see knowledge base article: VMware Support Assistant 5.1 will fail to upload log files (2059759). Subscribe to the article to be notified when there are updates.

Support requests can still be filed through Support Assistant, but you must use a temporary manual FTP process to upload files to VMware Technical Support. To provide supporting information like log files, configuration files, and screenshots, follow the instructions in knowledge base article: Uploading diagnostic information for VMware (1008525).


Created on September 16, 2013 by Rick Scherer

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VMware KB Digest – New KB articles published for week ending 9/14/13

In our effort to provide our viewers with up to the minute information on VMware related news and topics, we’re posting the following list of new KB Entries for this week, direct from VMware Support.

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Created on September 16, 2013 by Rick Scherer

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VMware Support Alert – ALERT: VMware Horizon Workspace 1.5 password expiration

In our effort to provide our viewers with up to the minute information on VMware related news and topics, we’re posting the following Special Alert direct from VMware Support Insider.

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Created on September 11, 2013 by Rick Scherer

Posted under Alert.

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VMware KB Digest – New KB articles published for week ending 9/7/13

In our effort to provide our viewers with up to the minute information on VMware related news and topics, we’re posting the following list of new KB Entries for this week, direct from VMware Support.

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Created on September 9, 2013 by Rick Scherer

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Extending an EagerZeroedThick Disk

Today a coworker asked me about extending an EagerZeroedThick disk, as they had a customer inform them that extending an EagerZeroedThick disk actually turned it LazyZeroed. Although this is somewhat true, it is not 100% accurate. What actually happens is the extension becomes LazyZeroed but the original portion of the disk still remains EagerZeroedThick. This is actually by design, if you want to extend the VMDK and ensure that it is all EagerZeroedThick you must specify a flag in the vmkfstools command to do so.

Extending an EagerZeroedThick VMDK

# vmkfstools -X 10G -d eagerzeroedthick /path/to/vmdkfile.vmdk

In the above syntax example it is critical that you specify eagerzeroedthick as the disk format.


Created on September 4, 2013 by Rick Scherer

Posted under Storage, vSphere.

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vCloud Director and vCloud Networking and Security Product Update

In case you may have missed it, VMware made a couple big announcements today around vCloud Director and vCloud Networking and Security (vCNS).

VMware is committed to delivering an exceptional customer experience and—in response to feedback from you, our customers—we are moving toward more simplified packaging and unified licensing of our cloud stack. Driven by this commitment, we’re implementing an integrated approach to the packaging of all of the essential capabilities for building a software-defined data center.

As part of this key initiative, this month we’re announcing the End of Availability of the stand-alone editions of VMware vCloud® Director® and VMware vCloud® Networking and Security. This communication provides important information for you as a license holder of vCloud Director, vCloud Networking and Security, and/or VMware vShield.

End of Availability: VMware vCloud Director Stand-alone
VMware vCloud Director orchestrates the provisioning of software-defined data center services as complete virtual data centers that are ready for consumption in a matter of minutes. Virtual data centers provide virtualized compute, networking, storage, and security. Effective as of the general availability of vCloud Director 5.5 and the vCloud Suite® 5.5, VMware is making the following packaging changes to make this technology more easily accessible:

  • vCloud Director 5.5 will be available only as part of vCloud Suite 5.5.
  • VMware will retire the stand-alone SKUs for vCloud Director.
  • Existing customers can maintain their vCloud Director through either the entitlement program or while converting to vCloud Suite with the Fair Value Conversion Program.

Please take note that the last day to order vCloud Director Stand-alone is September 19, 2013.

Extended Support for vCloud Director 5.5
Generally, as per VMware Enterprise Application Support Policy, VMware will support the current release of software for 2 years from the general availability of the Major Release, or the latest released version for 12 months. However, VMware will provide extended support for vCloud Director 5.5 with support available for 4 years from general availability. Customers will be able to get telephone and Internet support for vCloud Director 5.5 until their current contract expires or until Q3, 2017, whichever is earlier.

The End of Support date for vCloud Director 5.1 remains as September 10, 2014.

For more information:
–    Read our Customer Announcement
–    Visit the VMware vCloud Suite page

End of Availability: VMware vCloud Networking and Security Stand-alone
VMware vCloud Networking and Security provides essential networking and security capabilities for the software-defined data center. Accordingly, VMware is making the following packaging changes to also make this technology more easily accessible:

  • vCloud Networking and Security 5.5 will be combined into a single edition. All features of vCloud Networking and Security 5.1 Standard and Advanced Editions have been integrated into one feature set.
  • vCloud Networking and Security 5.5 will be available only as part of vCloud Suite 5.5.
  • VMware will retire the stand-alone SKUs for vCloud Networking and Security.
  • Existing customers can maintain their vCloud Networking and Security investment through either the entitlement program or while converting to vCloud Suite with the Fair Value Conversion Program.

Please take note that the last day to order vCloud Networking and Security Stand-alone is
September 30, 2013.

Extended Support for vCloud Networking and Security 5.5
Generally, as per VMware Enterprise Application Support Policy, VMware will support the current release of software for 2 years from the general availability of the Major Release, or the latest released version for 12 months. However, VMware will provide extended support for vCloud Networking and Security 5.5 with support available for 3 years from general availability. Customers will be able to get telephone and Internet support for vCloud Networking and Security 5.5 until their current contract expires or until Q3, 2016, whichever is earlier.

The End of Support date for vCloud Networking and Security 5.1 remains as September 10, 2014.

For more information:
–    Review the FAQs
–    Read our Customer Announcement
–    Visit the VMware vCloud Suite page

If you have any questions about these announcements, please contact your sales representative or www.vmware.com/support.


Created on September 4, 2013 by Rick Scherer

Posted under Cloud, Networking, Security.

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VMware KB Digest – New KB articles published for week ending 8/31/13

In our effort to provide our viewers with up to the minute information on VMware related news and topics, we’re posting the following list of new KB Entries for this week, direct from VMware Support.

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Created on September 3, 2013 by Rick Scherer

Posted under KB.

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VMware KB Digest – New KB articles published for week ending 8/24/13

In our effort to provide our viewers with up to the minute information on VMware related news and topics, we’re posting the following list of new KB Entries for this week, direct from VMware Support.

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Created on August 26, 2013 by Rick Scherer

Posted under KB.

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VMworld 2013 San Francisco – Live Blogging

All Systems Go. VMworld 2013 has kicked off and things are in full swing. We’re about 10 minutes away from the Monday morning General Session beginning and there is definitely an excitement in the air. We have bloggers, analysts, customers, partners, attendees that have been to all 10 VMworlds (including myself) all standing around, mingling and anxious to hear Pat Gelsinger give his state of the union address.

This aggregated page will serve as a central repository for some live updates (mainly around keynotes, and sessions) as well as a live feed from my Twitter profile as well as my Instagram profile (for pictures). For my up to the minute VMworld 2013 Schedule please visit this post.

This is going to be an amazing week! I can’t wait for the fun to start and ingest all of the great information that will be delivered. I also hope to see all of you throughout the week and especially at my Ask the Experts sessions (VSVC4569 and VSVC4570)

So that’s it for now… let’s switch on the live blogging and hope this all works out! Have a Great Week!

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Created on August 26, 2013 by Rick Scherer

Posted under Conferences, VMworld.

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